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How 77slots Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour data rights explainedBangladesh-eligible regions onlyClear retention periods
77slots How 77slots Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Have a question about your data, a request to access what we hold, or a concern about how your bKash or Nagad wallet details were processed? Our support team handles privacy queries directly. Send your request through any of the channels below and include your registered account email so we can locate your records without delay.

Email Privacy Requests Send a written data access or deletion request to our support email. Include your registered address and the specific data category you are asking about for a faster response.
Live Chat on Account Dashboard Open the chat widget inside your account dashboard. Our agents can verify your identity on the spot and log your privacy request directly into our data management queue.
In-App Support via Mobile On mobile, navigate to Account then Help to submit a privacy query. This path works whether you last deposited via bKash, Nagad or Rocket and keeps the thread linked to your wallet history.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security Practices

We apply SSL encryption across every page of the platform, including the deposit screen where your bKash or Nagad number is entered. Cookies on our site track session state and your lobby preferences — they do not store payment credentials. You can clear or block non-essential cookies through your browser settings at any time without losing your account access. We hold your data only as long as your account is active or as long as required by the financial record-keeping obligations that apply to our eligible operating regions.

SSL Encryption on All Transactions Every bKash, Nagad and Rocket transaction passes through SSL-encrypted channels. Your wallet number and PIN are never stored on our servers in plain text under any circumstances.
Cookie Controls You Can Manage Session cookies keep you logged in; analytics cookies help us see which lobby sections load slowly on Dhaka mobile connections. You control both through your browser or our cookie preference panel.
Data Retention and Deletion Policy Account records are kept while your account remains open. After you close your account, we retain transaction data only for as long as applicable financial compliance rules in eligible regions require.
Request Corrections or Full Deletion You can ask us to correct inaccurate account details or request full deletion of your personal data by contacting support. We aim to action verified requests within a reasonable period under applicable rules.

Frequently Asked Questions About Your Data

These are the questions we hear most from account holders about how we handle personal data, wallet records and account privacy on the platform. If your question is not here, reach out through live chat or email.

We collect your name, phone number, email address and device identifiers at registration. Once you transact, we also log wallet activity tied to bKash, Nagad or Rocket to process and reconcile your account balance.

Your wallet number is passed only to the payment processor needed to complete your transaction. It is never shared with advertisers or unrelated third parties, and is transmitted only over encrypted connections.

Yes. Submit a data access request through live chat or email with your registered account details. We will compile and return the relevant records within the timeframe required under applicable rules in your eligible region.

We hold account data while your account is active. After closure, transaction records linked to bKash, Nagad or Rocket payments are kept only as long as financial compliance obligations in supported regions require.

Open the Help section inside your account dashboard, select a privacy query, and state that you want full data deletion. We will verify your identity, confirm the scope of the request, and action it per applicable rules.

We use session cookies to keep you logged in and analytics cookies to improve lobby performance on mobile. Non-essential cookies can be disabled through your browser settings or our on-site cookie panel without affecting your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.